Another popular hotel management system that integrates with a channel manager is NextGuest CRM (formerly Serenata). The NextGuest CRM is a fully integrated hotel management system that can be added to your FIAS property management software. As a result, you can keep track of your reservations 24/7, get instant pricing from more bookers, manage your employees and their performance metrics, and run your entire business without hiring any additional staff.
With the HotelAppz CRM, you can also create new hotel reservations directly from your website 24/7. And, the CRM is a complete hotel management system with a booking engine, revenue management, business intelligence, and reporting tools. The CRM even keeps track of your staff and their performance metrics.
The HotelAppz Hotel Management System also includes a channel manager that is integrated with the CRM to provide you with accurate room availability 24/7. The HotelAppz CRM automatically updates room availability in real-time on your phone, laptop, tablet and mobile device. For instance, if you check-in a reservation on your device and the room is not available, the HotelAppz CRM will send you an instant message with a reminder to check for availability.
As you are probably already aware, hotels are struggling with a lack of qualified hotel employees. The CRM can automate a lot of the manual processes and provide you with the information you need to hire and onboard your staff effectively.
For example, the HotelAppz CRM solution is completely integrated with the FIAS property management system. The CRM provides detailed room availability, instant pricing, and a full suite of advanced reporting and analytics.
Setting up a hotel channel manager is easy as long as you have hotel management software that you can integrate with. You simply enter the OTA and the channel manager updates your availability in your hotel management software in real-time. This goes a long way to giving you a more transparent view of your earnings and connecting you with the property owners and managers on your channels.
The FIAS standard was developed by the International Organization of Consumer Unions (IOCU) in 1988. The format and content of the FIAS is now integrated in many different hotel management software programs.
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